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Dongmei Zha
Tytuł
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An assessment of brand experience knowledge literature: Using bibliometric data to identify future research direction
D Zha, TC Melewar, P Foroudi, Z Jin
International Journal of Management Reviews 22 (3), 287-317, 2020
932020
Making sense of sensory brand experience: Constructing an integrative framework for future research
D Zha, P Foroudi, Z Jin, TC Melewar
International Journal of Management Reviews 24 (1), 130-167, 2022
512022
Experiencing the sense of the brand: the mining, processing and application of brand data through sensory brand experiences
D Zha, P Foroudi, TC Melewar, Z Jin
Qualitative Market Research: An International Journal 25 (2), 205-232, 2022
282022
Embracing the paradox of customer experiences in the hospitality and tourism industry
D Zha, R Marvi, P Foroudi
International Journal of Management Reviews 26 (2), 163-186, 2024
32024
Synthesizing the customer experience concept: A multimodularity approach
D Zha, R Marvi, P Foroudi
Journal of Business Research 167, 114185, 2023
32023
Conceptualising sensory brand experience: Using review of knowledge fields to identify potential future research direction
D Zha, P Foroudi, Z Jin, TC Melewar
Building Corporate Identity, Image and Reputation in the Digital Era, 140-168, 2021
22021
An assessment of customer experience concept: Looking back to move forward
D Zha, R Marvi, P Foroudi, C Dennis, A Ueno, Z Jin, TC Melewar
Building corporate identity, image and reputation in the digital era, 260-288, 2021
22021
Gustative signatures as corporate brand identifiers: exploring the sensuality of taste as a marketing strategy
D Zha
Corporate Brand Design, 251-263, 2021
12021
Experience-dominant logic: laying the groundwork for an experience-dominant view of firm practices in the marketplace
DD Zha, P Foroudi, R Marvi
Qualitative Market Research: An International Journal, 2024
2024
Customer Experience: A Critical Review and Research Agenda
R Marvi, D Zha, P Foroudi
Corporate Branding in Logistics and Transportation, 42-54, 2024
2024
Examining the Impact of Sensory Brand Experience on Brand Loyalty
D Zha, P Foroudi, TC Melewar, Z Jin
Corporate Reputation Review, 1-29, 2024
2024
Experiencing the sense of artificial-intelligence-enabled virtual assistants in retailing
D Zha
Digital Transformation and Corporate Branding, 286-297, 2023
2023
Sensory brand experience: conceptualisation, measurement, and impact on performance outcomes
D Zha
Middlesex University, 2023
2023
Assessing the Psychological Impact of the Pandemic Narrative in the Media on Hospitality Consumption Mood
D Zha, P Foroudi, TC Melewar, Z Jin
The Emerald Handbook of Multi-Stakeholder Communication, 31-49, 2022
2022
GUSTATIVE SIGNATURES AS CORPORATE BRAND IDENTIFIERS
D Zha
Corporate Brand Design: Developing and Managing Brand Identity, 2021
2021
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