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Alessandro Laureani
Alessandro Laureani
Director, Process Operations - Microsoft
Zweryfikowany adres z strath.ac.uk - Strona główna
Tytuł
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Critical success factors for the effective implementation of Lean Sigma: Results from an empirical study and agenda for future research
A Laureani, J Antony
International Journal of Lean Six Sigma 3 (4), 274-283, 2012
3442012
Standards for lean six sigma certification
A Laureani, J Antony
International Journal of Productivity and Performance Management 61 (1), 110-120, 2011
1962011
Lean six sigma in a call centre: a case study
A Laureani, J Antony, A Douglas
International journal of productivity and performance management 59 (8), 757-768, 2010
1962010
Leadership and Lean Six Sigma: a systematic literature review
A Laureani, J Antony
Total Quality Management & Business Excellence 30 (1-2), 53-81, 2019
1902019
Leadership–a critical success factor for the effective implementation of Lean Six Sigma
A Laureani, J Antony
Total Quality Management & Business Excellence 29 (5-6), 502-523, 2018
1902018
Leadership characteristics for lean six sigma
A Laureani, J Antony
Total Quality Management & Business Excellence 28 (3-4), 405-426, 2017
1812017
Applications of lean six sigma in an Irish hospital
A Laureani, M Brady, J Antony
Leadership in health services 26 (4), 322-337, 2013
1692013
Reducing employees' turnover in transactional services: a Lean Six Sigma case study
A Laureani, J Antony
International Journal of Productivity and Performance Management 59 (7), 688-700, 2010
1212010
Lean Six Sigma in the Service Industry
A Laureani
Advanced Topics in Applied Operations Management, 2012
442012
Performance and service quality enhancement in a healthcare setting through lean six sigma strategy
C Noronha, A., Bhat, S., Gijo, E.V., Antony, J., Laureani, A., Laux
International Journal of Quality & Reliability Management, 2021
25*2021
Leading Lean Six Sigma: Research on Leadership for Operational Excellence Deployment
A Laureani, J Antony
Emerald Publishing Limited, 2021
12*2021
Reducing employees' turnover in transactional services: a Lean Six Sigma case study
J Antony, A Laureani
International Journal of Productivity and Performance Management 59 (7), 688-700, 2010
52010
Lean six sigma in the call centre
JA Alessandro Laureani
International Journal of Productivity and Performance Management 758, 2010
22010
Agile and Lean Six Sigma integration: a Leadership framework
A Laureani
Eighth International Conference on Lean Six Sigma: Leading the Future of …, 2021
12021
Lean Six Sigma in Human Resources A Case Study in Transactional Services
A Laureani
TIC6σ-2008, 338, 2008
12008
Lean Six Sigma And Generative AI Natural Language Processing Models
A Laureani
Ninth International Conference on Lean Six Sigma, 27-36, 2023
2023
Leadership characteristics for implementation and sustainability of quality: an exploratory study and directions for further research
A Laureani, J Antony, MA Ramadan, MK Al Dhaheri, A Fundin, L Sörqvist
The TQM Journal, 2023
2023
Kano Model for Higher Education: An examination of graduate skills in Financial Services and Technology industries
A Laureani, Y Sarabi
Sixth International Conference on Lean Six Sigma for Higher Education, 140-152, 2022
2022
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