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Cited by
All
Since 2019
Citations
39
39
h-index
1
1
i10-index
1
1
0
16
8
2021
2022
2023
2024
10
16
10
3
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Alcídio Figueiredo
PhD Student Business Studies, Economics and Management,
Oporto University
Verified email at edu.fep.up.pt
Robotization
digitalization
future of work
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Robotizing shared service centres: key challenges and outcomes
AS Figueiredo, LH Pinto
Journal of Service Theory and Practice 31 (1), 157-178
, 2021
39
2021
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