| Nowoczesne koncepcje strategii orientacji na klienta B Pawłowska, L Nieżurawski, J Witkowska Wydawnictwo Naukowe PWN, 2010 | 81 | 2010 |
| Satysfakcja klienta: strategia-pomiar-zarz±dzanie: koncepcja wewnętrznego urynkowienia współczesnej organizacji L Nieżurawski, B Pawłowska, J Witkowska Wydawnictwo Naukowe Uniwersytetu Mikołaja Kopernika, 2010 | 81 | 2010 |
| Pojęcie satysfakcji klienta L Nieżurawski, J Witkowska Problemy Jako¶ci, 31-35, 2007 | 32 | 2007 |
| Metoda Servqual w badaniach satysfakcji klientów usług ubezpieczeniowych J Witkowska Problemy Jako¶ci 39 (10), 33-38, 2007 | 23 | 2007 |
| Kanały dystrybucji usług ubezpieczeniowych J Witkowska Towarzystwo Naukowe Organizacji i Kierownictwa" Dom Organizatora", 2008 | 17 | 2008 |
| Social insurance service quality surveys as a customer orientation strategy J Witkowska, A Lakstutiene Engineering Economics 25 (1), 103-111, 2014 | 11 | 2014 |
| Measurement of systemic risk in a common European Union risk-based deposit insurance system: formal necessity or value-adding process? A Barkauskaite, A Lakstutiene, J Witkowska Risks 6 (4), 137, 2018 | 10 | 2018 |
| Ocena jako¶ci usługi ubezpieczeniowej w opinii klientów J Witkowska Rozprawy Ubezpieczeniowe, 107-119, 2010 | 8 | 2010 |
| Factors affecting customers of financial services satisfaction J Witkowska Management and Production Engineering Review 2 (1), 55-60, 2011 | 7 | 2011 |
| Marketing usług ubezpieczeniowych,[w:] E J Witkowska Kucka (red.), Ubezpieczenia gospodarcze i społeczne, Uniwersytet Warmińsko …, 2009 | 5 | 2009 |
| The importance of systemic risk assessment in a risk-based common European Union deposit insurance system: case of Lithuania A Lakstutiene, A Barkauskaite, J Witkowska Economic research-Ekonomska istraľivanja 31 (1), 73-86, 2018 | 3 | 2018 |
| Stakeholders on the insurance market J Witkowska Olsztyn Economic Journal 9 (3), 215-223, 2014 | 3 | 2014 |
| Competencies of sales employees as a determinant of the quality of provided services based on the insurance market J Witkowska, S Stachowska University of Piraeus. International Strategic Management Association, 2021 | 2 | 2021 |
| TRANSFORMATION OF THE EU DEPOSIT INSURANCE SYSTEM: EVALUATION OF RISK-BASED INSURANCE PREMIUMS ON THE BASIS OF THE EXAMPLE OF LITHUANIAN BANKS. A Lakstutiene, J Witkowska, E Leskauskiene Transformations in Business & Economics 16 (2), 2017 | 2 | 2017 |
| Polish insurance market compared to selected European countries in the years 2000-2010 J Witkowska Olsztyn Economic Journal 7 (2), 229-238, 2012 | 2 | 2012 |
| Factors influencing non-life insurance demand: case of Lithuania K Malakauskienė, A Lakątutienė, J Witkowska Management Theory and Studies for Rural Business and Infrastructure …, 2022 | 1 | 2022 |
| Directions in the development of commercial insurance in Poland and Lithuania J Witkowska, A Lakątutienė Comparative Economic Research. Central and Eastern Europe 17 (1), 145-165, 2014 | 1 | 2014 |
| Application of the Servqual method in studies on the quality of services provided by the Agricultural Social Insurance Fund J Witkowska Olsztyn Economic Journal 7 (1), 95-106, 2012 | 1 | 2012 |
| Customer loyalty to insurance companies J Witkowska ECONOMIC, 316, 2010 | 1 | 2010 |
| Level of customer satisfaction with the purchased insurance service J Witkowska, E Kucka ECONOMIC, 287, 2008 | 1 | 2008 |
Lech NiezurawskiWyższa Szkoła Bankowa w ToruniuVerified email at wsb.torun.pl
