| Factors influencing an organisation's ability to manage innovation: a structured literature review and conceptual model M Smith, M Busi, P Ball, R Van Der Meer International Journal of innovation management 12 (04), 655-676, 2008 | 584 | 2008 |
| Collaborative performance management: present gaps and future research M Busi, US Bititci International journal of productivity and performance management 55 (1), 7-25, 2006 | 419 | 2006 |
| Setting the outsourcing research agenda: the top‐10 most urgent outsourcing areas M Busi, R McIvor Strategic Outsourcing: An International Journal 1 (3), 185-197, 2008 | 177 | 2008 |
| Performance management practice and discipline: moving forward or standing still? B Andersen, M Busi, LE Onsøyen International Journal of Business Performance Management 15 (2), 117-126, 2014 | 20 | 2014 |
| An integrated framework for collaborative enterprise performance management M Busi Norges teknisk-naturvitenskapelige universitet, Fakultet for …, 2005 | 15 | 2005 |
| Doing research that matters: Shaping the future of management M Busi Emerald Group Publishing, 2013 | 10 | 2013 |
| Seeing the value in customer service M Busi White Paper, The centre for Business Process Outsourcing, University of …, 2005 | 7 | 2005 |
| A management framework for performance management of integrated logistics operations M Busi, JO Strandhagen Chicago: Annual Conference of POMS, 2005 | 6 | 2005 |
| Enabling performance management in SMEs: A study into what SMEs need to measure and how they should manage performance H Fauske, M Busi, E Alfnes European Commission’s CRAFT, 2007 | 5 | 2007 |
| Strategic global sourcing: Towards the creation of a toolkit for informed decision making M Busi, P Ball Proceedings of the 18th Annual POMS Conference, Dallas, TX, 4-7, 2007 | 4 | 2007 |
| Monitoring extended enterprise operations using KPIs and a performance dashboard M Busi, JO Strandhagen Second World Conference on POM and 15th Annual POM Conference, Cancun, Mexico, 2004 | 4 | 2004 |
| Collaborative performance measurement: a state of the art and future research U Bititci, M Busi International Journal of Productivity and Performance Management 55 (1), 7-25, 2006 | 3 | 2006 |
| Monitoring supply chain flows through improved performance measurement of extended processes M Busi Supply Chain Management: Issues in the New Era of Collaboration and …, 2007 | 2 | 2007 |
| Innovation calling-components of the innovative organisation: a call centre perspective M Smith, P Ball, M Busi, R van der Meer 13th International Annual Conference of the European Operations Management …, 2006 | | 2006 |
| A conceptual framework for understanding the shared services model U Bititci, M Busi, LA Walls 17th Annual Conference of the Production and Operations Management Society, 2006 | | 2006 |
| Measuring the value of customer management: lessons from the UK call and contact industry U Bititci, M Busi, LA Walls 17th Annual Conference of the Production and Operations Management Society, 2006 | | 2006 |
| Outsourcing strategico e “shared services”: modelli organizzativi a favore di sviluppo e innovazione M Busi | | |
Umit BititciHeriot Watt UniversityZweryfikowany adres z hw.ac.uk
