| ‘What happens when the phone goes wild?’: staff, stress and spaces for escape in a BPR telephone banking work regime D Knights, D McCabe Journal of management Studies 35 (2), 163-194, 1998 | 406 | 1998 |
| ‘Ain't misbehavin’? Opportunities for resistance under new forms of ‘quality’management D Knights, D McCabe Sociology 34 (3), 421-436, 2000 | 375 | 2000 |
| Governing through teamwork: Reconstituting subjectivity in a call centre D Knights, D McCabe Journal of management studies 40 (7), 1587-1619, 2003 | 309 | 2003 |
| Are there no limits to authority?': TQM and organizational power D Knights, D McCabe Organization Studies 20 (2), 197-224, 1999 | 223 | 1999 |
| ‘How would you measure something like that?’: Quality in a retail bank D Knights, D McCabe Journal of Management Studies 34 (3), 371-388, 1997 | 194 | 1997 |
| Bewitched, bothered and bewildered: The meaning and experience of teamworking for employees in an automobile company D Knights, D McCabe Human Relations 53 (11), 1481-1517, 2000 | 162 | 2000 |
| Strategy-as-power: Ambiguity, contradiction and the exercise of power in a UK building society D McCabe Organization 17 (2), 151-175, 2010 | 153 | 2010 |
| When" Life Is but a Dream": Obliterating Politics Through Business Process Reengineering? D Knights, D McCabe Human relations 51 (6), 761-798, 1998 | 141 | 1998 |
| ‘Waiting for dead men’s shoes’: towards a cultural understanding of management innovation D McCabe Human Relations 55 (5), 505-536, 2002 | 118 | 2002 |
| ‘The rise and fall of TQM’: the vision, meaning and operation of change D McCabe, A Wilkinson Industrial Relations Journal 29 (1), 18-29, 1998 | 99 | 1998 |
| Organization and innovation D Knights, D McCabe McGraw-Hill Education (UK), 2003 | 93 | 2003 |
| ‘It’s just a job’: Understanding emotion work, de-animalization and the compartmentalization of organized animal slaughter L Hamilton, D McCabe Organization 23 (3), 330-350, 2016 | 83 | 2016 |
| A road less travelled: Beyond managerialist, critical and processual approaches to total quality management D Knights, D McCabe Journal of Organizational Change Management 15 (3), 235-254, 2002 | 83 | 2002 |
| Dreams and designs on strategy: a critical analysis of TQM and management control D Knights, D McCabe Work, Employment and Society 12 (3), 433-456, 1998 | 82 | 1998 |
| Individualization at work?: Subjectivity, teamworking and anti-unionism D McCabe Organization 14 (2), 243-266, 2007 | 80 | 2007 |
| ‘Masters of the Universe’: Demystifying leadership in the context of the 2008 global financial crisis D Knights, D McCabe British journal of management 26 (2), 197-210, 2015 | 73 | 2015 |
| ‘Curiouser and curiouser!’: Organizations as Wonderland–a metaphorical alternative to the rational model D McCabe Human Relations 69 (4), 945-973, 2016 | 70 | 2016 |
| A different world': Shifting masculinities in the transition to call centres D Knights, D McCabe Organization 8 (4), 619-645, 2001 | 69 | 2001 |
| Light in the darkness? Managers in the back office of a Kafkaesque bank D McCabe Organization Studies 35 (2), 255-278, 2014 | 58 | 2014 |
| Making Sense of" Quality?" Toward a Review and Critique of Quality Initiatives in Financial Services d Mccabe, d knights, D Kerfoot, H Morgan, G and Willmott Human Relations 51 (3), 389-411, 1998 | 55 | 1998 |
