| Application of Six Sigma methodology to enhance the productivity and performance of a hotel in the UAE MA Ramadan, MK Al Dhaheri, M Maalouf, J Antony, S Bhat, EV Gijo The TQM Journal 35 (2), 554-576, 2023 | 13 | 2023 |
| Assessing ISO 18404 standard applicability in the service sector: a qualitative study M Sony, MA Ramadan, J Antony, MK Al Dhaheri, O McDermott, ... The TQM Journal, 2024 | | 2024 |
| Leadership characteristics for implementation and sustainability of quality: an exploratory study and directions for further research A Laureani, J Antony, MA Ramadan, MK Al Dhaheri, A Fundin, L Sörqvist The TQM Journal, 2023 | | 2023 |
| Utilizing Agent-based Simulation in a Lean Six Sigma Application to Reduce Patient Discharge Cycle Time: A Case Study in the UAE MA Ramadan, MK Al Dhaheri, MCE Simsekler, A Sleptchenko, J Antony, ... IIE Annual Conference. Proceedings, 1-6, 2023 | | 2023 |
| A Review on Data Analytics in Patient Safety M Ummar, M Ramadan, MCE Simsekler 2022 Advances in Science and Engineering Technology International …, 2022 | | 2022 |
